If you have concerns about your care, you have the right to file a complaint.
All concerns are taken seriously.
You are encouraged to contact me directly so your concerns can be addressed promptly and respectfully. You may reach me at Mixa@MeaningfulTalkTherapy.com or by calling (469) 226-7881.
Your rights are protected under Texas and Federal law.
Client Rights
Instructions on accessing your health records, contacting the licensing authority, and submitting a complaint.
How to Request Your Health Records
1. Submit a written request by emailing Mixa@MeaningfulTalkTherapy.com with the subject line “Health Records Request” and include:
- Full Legal Name
- Date of Birth
- Date range of records requested
- Description of records you are requesting (if specific)
- Preferred delivery method (Email or Mail)
- Your Phone number
2. I may contact you to verify your identity prior to releasing records.
3. Requests are processed within 15 business days in accordance with Texas law.
Please note: Reasonable fees may apply as permitted by law, and you will be informed of any fees before records are provided.
How to Contact the Licensing Authority
Texas Behavioral Health Executive Council
Phone: (800) 821-3205
Website: https://bhec.texas.gov/contact-us/
Mail: Texas Behavioral Health Executive Council
George H.W. Bush State Office Building
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
How to File a Complaint
Texas Office of Attorney General’s Consumer Protection Website: